Frequently asked questions

Most popular

Are the games fair?

All games on Only.Win are 100% fair.

What should I do if I have forgotten my password?

You can easily create a new password. Just click the Forgot Password link in the Sign in form. Then we will send an email that will direct you to a new link. There you will create a new password and log in to your account.

Can I close my account?

Of course. Please contact Customer Support in online chat and give a brief explanation to why you want to close your account.

I didn't receive a confirmation email. What should I do?

Check your promotions, spam or junk folder and any tabs in your inbox. If there you did not find the letter either, please contact support via online chat or email.



Copyright © 2023 only.win is owned and operated by Goodfly N.V. (reg. number 163359), with its address at Abraham de Veerstraat 9, Curaçao. The Terms and Conditions in a part, which relates to your participation in the Games, shall be governed by the Laws of Curaçao, and in a part which relates to payment collection and transactions shall be governed by the Laws of Curaçao. You acknowledge that, unless stated otherwise, the Games are organized in Curaçao and your participation in these Games takes place within the aforementioned territory. Any contractual relationships between you and Goodfly N.V. shall be deemed to have been entered into and performed by the parties in Curaçao, at the registered address of Abraham de Veerstraat 9, Curaçao. The parties agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of courts of Curaçao, except for claims arising out of payment transactions which shall be submitted to the courts of Curaçao.


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