Frequently asked questions

Games

The game stalls in the middle of a round. What should I do?

We store every single spin you make in our database in order to help with these problems. If you feel that an error has occurred during your game play, then please contact our support team.

I can’t open a game. What should I do?

We recommend relaunching the webpage, browser and/or device. If none of these helps, please contact our support team.



Copyright © 2023 only.win is owned and operated by Goodfly N.V. (reg. number 163359), with its address at Abraham de Veerstraat 9, Curaçao. The Terms and Conditions in a part, which relates to your participation in the Games, shall be governed by the Laws of Curaçao, and in a part which relates to payment collection and transactions shall be governed by the Laws of Curaçao. You acknowledge that, unless stated otherwise, the Games are organized in Curaçao and your participation in these Games takes place within the aforementioned territory. Any contractual relationships between you and Goodfly N.V. shall be deemed to have been entered into and performed by the parties in Curaçao, at the registered address of Abraham de Veerstraat 9, Curaçao. The parties agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of courts of Curaçao, except for claims arising out of payment transactions which shall be submitted to the courts of Curaçao.


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