Frequently asked questions


What is a bonus?

Bonuses are additional money added to your balance. It gives you an advantage and increases your chances of winning bigger amounts. But you should remember that the bonus size depends on the promotional offer's terms. So don't forget to check out our promotions and mindfully read the offer's terms.

How can I find out what the bonus wager is?

Just go to your personal profile. There you can find all the information about active bonuses. And if you need any help you can always text to our support.

How can I get my welcome bonus?

The bonus will be automatically credited as soon as you make the deposit.

How many times do I need to wager my bonus?

All deposit-related bonuses have a x45 wagering requirement. For more information, please visit our Bonus Terms Page.

I got my bonus, but the required bonus wager isn't decreasing. Why?

Different casino games contribute differently to the wagering requirement. On the Bonus Terms Page you can read more information about bonus wager. is owned and operated by Goodfly N.V. (reg. number 163359), with its address at Abraham de Veerstraat 1, Willemstad, Curaçao. Payment Agent Lavencia LTD, registered under the laws of Cyprus, registration number HE450126, registered office at 25 Martiou Palaiometocho 0031, 2682, Nicosia, Cyprus. The Terms and Conditions in a part, which relates to your participation in the Games, shall be governed by the Laws of Curaçao, and in a part which relates to payment collection and transactions shall be governed by the Laws of Curaçao. You acknowledge that, unless stated otherwise, the Games are organized in Curaçao and your participation in these Games takes place within the aforementioned territory. Any contractual relationships between you and Goodfly N.V. shall be deemed to have been entered into and performed by the parties in Curaçao, at the registered address of Abraham de Veerstraat 1, Willemstad, Curaçao. The parties agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of courts of Curaçao, except for claims arising out of payment transactions which shall be submitted to the courts of Curaçao.